PRODUCTS

What’s the difference between stainless steel and jade gua sha tools?

Both work beautifully - it just depends on your preference. Jade offers a cooling, traditional feel and supports relaxation, while stainless steel stays naturally cold, is more durable, and resists bacteria. Both help lift, depuff, and promote circulation.

What skin types are your products suitable for?

All our products are suitable for every skin type, including sensitive skin. Jojoba oil, for example, helps balance and hydrate without clogging pores.

How should I clean my gua sha or roller?

After each use, wash with mild soap and warm water, then dry thoroughly. Store in a clean, dry place — or keep it in the fridge for an extra cooling boost.

SHIPPING

Where do you ship?

We currently ship across the UK.

How long does shipping take?

Orders are usually processed within 1–2 business days and delivered within 2 business days after dispatch.

RETURNS

What is your return policy?

We accept returns within 14 days of delivery if your item is unused, unopened, and in its original packaging.

How do I start a return?

Simply email us at [your email address] with your order number and reason for return. We’ll guide you through the process.

STILL HAVE QUESTIONS?

Don't hesitate to reach out! We do our best to get back to all messages in 24 hours.

CONTACT US

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